FAQ

Half A Chance Clothing

FAQ

SHOPPING AND DELIVERY

Do you ship items overseas?

We ship our products worldwide! 


How can I pay?

You can pay via Paypal, debit or credit card.


How do I use discount codes?

Simply add your desired items to your shopping cart and then proceed to follow the checkout instructions. Before you complete your payment there will be a box for you to enter your discount code. After doing this the discount will show in your cart and the total will be adjusted accordingly.


Can I return or exchange an item?

You can find our Returns Policy under the tab in the drop down menu named RETURNS AND REFUNDS. You can also discuss a return or exchange by contacting us via email at halfachanceclothing@gmail.com


My order hasn’t arrived, what do I do?

Please contact us at halfachanceclothing@gmail.com and we will find out where you order is as quick as possible.


When will my item arrive?

Your item will be shipped first class and you should expect to receive it within 1 to 2 working days.

(covid-19 update)

Due to the current pandemic we expect that delivery times may be affected. We apologise for any inconvenience. 

PRODUCT INFO

How do I care for my item?

A full description of how to wash a your garment can be found in the item info box next to the image of your purchased item.


Are you products ethical and eco friendly?

We use “Earth Positive” and “Ascolour” garments to print our Designs onto.

Earth positive are 100% ethical and and eco friendly. All garments made by Earth Positive are 100% organic.

Ascolour are 100% ethical and their garments are 100% cotton.

For further information on this please follow the links below:

http://www.earthpositive.se/about.html

https://ascolour.co.uk/production-faqs